If you’ve left Australia and can no longer receive the MyGov SMS verification code, you’re not alone. Many people who have moved overseas face this issue when trying to access their Australian Taxation Office (ATO) account.
Without an active Australian phone number, logging in to MyGov becomes almost impossible if you did not change the way you access before you leave. But don’t worry, we may be able to help you recover access to your account.
Why Can’t You Log Into MyGov?
MyGov requires two-factor authentication (2FA) via SMS for security reasons. This means that every time you try to log in, MyGov sends a verification code to the Australian number linked to your account.

What Happens If You Can’t Access Your MyGov Account?
If you can’t log in, you won’t be able to:
- Access your ATO account to check your tax details.
- Lodge your Tax Return or track your refund.
- Update your personal details with the ATO.
This can cause serious delays, especially if you need to claim a tax refund or update important information.
How we can help you recover your account
At GoTax, we specialize in assisting clients who no longer have access to their MyGov account due to SMS issues.
- We’ll assess your situation and check if your account can be recovered.
- Regaining access and retrieving your tax information may be an option.
- Our secure, online solution works without an active Australian SIM.
If you’re stuck outside Australia and can’t log in to MyGov, don’t stress! Contact us today, and we’ll check if we can recover your account and ensure you regain access to your ATO details.
📩 Get in touch with us now and let’s find a solution together!