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FAQs about GoTax

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Want to know more about us? We’re here to help you with whatever you need!

Who are we?

We are a young, dynamic, and passionate team that loves what we do. We understand that tax and financial processes can be complicated and sometimes overwhelming, especially during life changes like moving to another country or planning your future. That’s why we’re here: to help you simplify the process, answer your questions, and ensure you make the best decisions for your personal situation.

How to contact us?

We’re here to help you in the easiest and most convenient way possible. You can get in touch with us through the following channels:
– WhatsApp: Send us a message, and we’ll reply quickly because we know that sometimes you need instant solutions.
– Email: If you prefer something more detailed, send us an email, and we’ll make sure to provide a complete and personalized response.
– Book an appointment: Want to speak directly with us? Schedule an appointment at the time that suits you best, and we’ll be happy to assist you.

How much does GoTax’s service cost?

At GoTax, we want you to have clarity from the start. Booking an appointment or reaching out to us via WhatsApp for inquiries is completely free. We will only charge you once we complete the service and, of course, only if you agree.
We want you to feel confident about contacting us without any obligation, so you can resolve your doubts before deciding to proceed with any process. We’re here to help!

Can I reschedule my appointment after booking it?

Of course! We know that plans can change, and we want to make it easy for you. You can cancel or reschedule your appointment at no additional cost. Just let us know in advance so we can adjust the schedule and ensure everything fits your needs.

What happens if I’ve already completed my service but still have more questions?

No worries! For us, you are a client throughout the entire fiscal year. This means we will be available to answer any questions you have related to your service at no additional cost.
If you need a different service, we will clearly inform you about the costs before proceeding, so you always have full control. We want you to feel supported at all times.

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